Behavioral Health Crisis System Outcomes and Information Technology, 2025
Published:
State Mental Health Agencies (SMHAs) are implementing comprehensive crisis systems, building on the “Someone to Talk To” set of 988/Lifeline crisis contact centers and other crisis contact centers, the “Someone to Respond” with mobile crisis teams (MCTs) designed to travel to help clients in crisis, and “A Safe Place for Help” with short-term crisis stabilization programs to immediately address crises and reduce the use of emergency rooms and jails.