Thrive Banner 1

State Mental Health Agency Support for Crisis Contact Centers, 2024

Published: August 1, 2025

Behavioral Health Crisis Contact Centers are the front door to behavioral health crisis care and are staffed by clinically trained behavioral health workers.

Resources

  • Member Access to State Profiles

Attachments

  • Crisis Contact Centers Rev September 2025

Who We Are

  • Who We Are

    Read about our history. Meet the staff and leadership who guide our mission.

  • My NRI Account

    Learn more about the benefits of having a My NRI Account. Sign in or register today. Apply for access to additional programs and resources.

Programs and Resources We Offer

  • Behavioral Health Crisis Continuum Support
  • Behavioral Health Performance Measurement System (BHPMS)
  • Competency Restoration and Forensic Services
  • Coordinated Specialty Care (CSC) for First Episode Psychosis
  • Evidence-Based Practices for Justice-Involved Adults
  • Justice Counts and Diversion Initiatives
  • Mental Health Block Grant Set-Aside Tracking
  • Mobile Crisis and Alternative Response Initiative
  • Outcome Measurement and IT Systems
  • Psychiatric Hospital and Inpatient Capacity Tracking
  • State Profiling System
  • Workforce and Quality Improvement Initiatives
Analytics Improving Behavioral Health℠Since 1987

3141 Fairview Park Drive,
Suite 370 Falls, Church, VA 22042


Phone:+1-703-738-8160

Copyright 2026 NRI, Inc.
NRI is a registered 501(c)(3) organization.
All rights reserved.